These Terms & Conditions (“Terms”) govern access to and use of the INTO 10 Platform, products, and services offered by INTOTEN INNOVATIONS PRIVATE LIMITED (“INTO 10”, “Company”, “we”, “our”, “us”).
INTO 10 is an AI-powered capability platform that helps organizations move from learning to improved performance through AI-led learning, guided simulations, roleplays, practice, and performance enablement.
By accessing, using, or permitting use of the Platform, enterprise clients, authorized users, administrators, and employees agree to be bound by these Terms.
Legal Entity: INTOTEN INNOVATIONS PRIVATE LIMITED
Registered Office:
3103, Tower 3, Godrej Meridien, Sector 106, Gurugram, Haryana – 122006, India
Contact Email: hello@into10.com
These Terms apply to:
The Platform is intended solely for enterprise clients, authorized employees of enterprise clients, managers, L&D teams, sales teams, customer service teams, and authorized administrators.
The Platform is designed for corporate workforce use only.
Users must access the Platform only through authorized enterprise credentials or approved access methods.
INTO 10 operates as a B2B SaaS enterprise license platform. Access may be granted under enterprise subscriptions, contracts, licenses, pilots, or approved commercial arrangements.
Enterprise clients are responsible for authorized workforce access. Unless separately agreed, employees do not independently purchase access from INTO 10.
Access may be enabled through:
Users are responsible for maintaining account confidentiality and preventing unauthorized access. Users must not share credentials, misrepresent identity, or allow unauthorized third-party access.
INTO 10 may suspend or restrict accounts where misuse or security risks are identified.
Enterprise clients retain ownership of uploaded documents, audio files, training content, enterprise inputs, business-related uploaded materials, and workforce performance data owned by the client.
INTO 10 receives a limited, non-exclusive right to process such content solely to deliver services, operate the Platform, support AI processing, enable analytics, improve platform performance, and fulfill contractual obligations.
All rights, title, and interest in the INTO 10 Platform remain the exclusive property of INTO 10, including software, platform design, models, algorithms, AI frameworks, dashboards, training logic, simulations, roleplay engines, code, documentation, branding, and proprietary workflows.
No rights are transferred except limited usage rights expressly granted under these Terms.
AI-generated outputs may include feedback summaries, readiness insights, roleplay outputs, simulated responses, training recommendations, and performance analytics.
INTO 10 retains ownership of the underlying platform IP and AI systems. Enterprise clients and authorized users may use generated outputs solely for internal workforce, learning, readiness, and business improvement purposes.
Outputs may not be commercially resold, sublicensed, or redistributed without written consent.
Users shall not:
Violation may result in suspension, termination, or legal action.
INTO 10 will use commercially reasonable efforts to maintain platform availability, stability, and security. Availability may be affected by maintenance, updates, infrastructure failures, third-party outages, security events, or force majeure.
INTO 10 does not guarantee uninterrupted or error-free availability.
INTO 10 uses AI to assist learning, readiness, and performance enablement. AI outputs are assistive and may not always be error-free, complete, or contextually accurate.
Enterprises and users must not rely on AI-generated outputs as the sole basis for employment decisions, compliance decisions, legal decisions, business-critical judgment, or professional advice. Human oversight remains essential.
INTO 10 is an AI-powered capability platform intended to improve learning effectiveness, readiness, and workforce performance. It is not designed to replace human judgment, management decisions, regulatory interpretation, professional advice, or enterprise oversight.
Authorized enterprise clients may access business-relevant performance information including individual employee scores, team dashboards, department dashboards, leaderboards, raw transcripts, audio recordings, AI-generated feedback, readiness analytics, and performance reporting.
Access remains subject to enterprise permissions, role-based controls, contractual scope, and applicable law.
Each party agrees to protect confidential information disclosed through the commercial relationship. Confidential information may include platform logic, enterprise data, internal workflows, performance insights, audio/transcript content, commercial terms, security architecture, and proprietary information.
Confidential information shall not be disclosed except where required by law or authorized agreement.
Use of the Platform is also governed by the INTO 10 Privacy Policy. Users and enterprise clients agree to comply with applicable privacy, security, and enterprise data obligations.
INTO 10 may suspend, restrict, or terminate access for security risks, unauthorized access, platform abuse, contract breach, illegal activity, payment defaults by enterprise clients, or regulatory obligations.
Enterprise contracts may separately define termination terms.
Where applicable, fees are governed by enterprise contracts, licenses, or commercial agreements. Payment obligations remain enforceable under such agreements. Non-payment may result in suspension or restricted access.
To the maximum extent permitted by law, INTO 10 shall not be liable for indirect, special, incidental, or consequential damages, business interruption, loss of goodwill, loss of profits, data loss caused by third-party failures, or decisions made solely from AI outputs.
Any aggregate liability shall, where applicable, be limited to fees paid by the relevant enterprise client during the preceding twelve (12) months under the applicable contract. Nothing excludes liability that cannot be legally excluded.
Enterprise clients and authorized users agree to defend, indemnify, and hold harmless INTO 10, its affiliates, directors, officers, employees, and service providers from and against any claims, liabilities, damages, losses, penalties, costs, or expenses (including reasonable legal fees) arising from or related to:
INTO 10 shall not be responsible for independently verifying the legal accuracy, ownership, completeness, or regulatory validity of enterprise client-provided content unless expressly agreed in writing.
This indemnity survives termination of these Terms.
INTO 10 may integrate with LMS systems, HRMS systems, CRM systems, payment gateways, cloud providers, and enterprise systems. INTO 10 is not responsible for independent third-party services outside its control.
INTO 10 shall not be liable for delays or failures caused by events beyond reasonable control, including natural disasters, cyber incidents, internet failures, power disruptions, government restrictions, or third-party infrastructure failures.
The following survive termination where relevant: Intellectual Property, Confidentiality, Payment obligations, Liability limitations, Indemnity, Data obligations, Governing law, and Dispute clauses.
These Terms shall be governed by the laws of India. Courts in Gurugram, Haryana shall have jurisdiction over disputes arising from these Terms, subject to applicable law.
INTO 10 may revise these Terms from time to time. Updated versions may be published on the Platform. Continued use may constitute acceptance of revised Terms.
For legal, contractual, or platform concerns:
INTOTEN INNOVATIONS PRIVATE LIMITED
3103, Tower 3, Godrej Meridien, Sector 106, Gurugram, Haryana – 122006, India
Email: hello@into10.com